Shipping Policy
At Kantha Atelier, we are proud to offer global shipping, bringing our handcrafted treasures to customers around the world with care and commitment.
Order Processing
All orders are carefully processed within 2 to 4 business days, excluding weekends and public holidays. Each piece is quality-checked and thoughtfully prepared before shipment to ensure it reaches you in perfect condition.
Delivery Timelines
Delivery times typically range between 7 to 15 business days, depending on your location. While we strive to meet these timelines, occasional delays may occur due to customs procedures or external factors beyond our control.
Shipping Confirmation and Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and carrier details. This allows you to monitor your shipment every step of the way until it arrives at your doorstep.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer and are not included in the purchase or shipping cost.
Packaging and Care
Each Kantha Atelier piece is lovingly packaged using sustainable materials, ensuring it is protected during transit while reflecting our commitment to craftsmanship and environmental responsibility.
Support and Queries
If you have any questions regarding your shipment or require assistance with tracking, please feel free to contact us at hello@kanthaatelier.com. We are here to help you.