Shipping Deliver time within India typically ranges from 5 to 15 business days. Please note that shipping timelines are estimates and not guaranteed. We are not responsible for courier delays or last-mile delivery issues
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed In 24 Hours, and a credit will automatically be applied to your credit card or original method of payment amount In 24 to 48 Hours.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@KANTHAATELIER.COM
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange or Repalace it for the same item, Please Contect Us Within 24 Hours So We Can Either Exchange Or ReDeliver The Replacement Product With in 5-7 Business Days
Shipping returns
To return your product, you should mail your product to This Address :-P. No.4 Bhomiya Nagar, Kalwar Road, Jhotwara Jaipur 302012.
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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at
for questions related to refunds and returns.
